If you or someone you know is in distress and needs help, there are people and resources available that can help.
Please note the following resources were compiled from various services, organizations and associations. OFA does not own the rights to any of the resources or support information listed below.
Immediate support is available through:
Ontario Mental Health Line
Call ConnexOntario at 1-866-531-2600
Live information and referral specialists are standing by. Call 24/7 for information and referral.
You can also use a chat online, email, and access additional resources from
Health Services Information for Ontarians
ConnexOntario provides free and confidential health services information. ConnexOntario is funded by the Government of Ontario.
ConnexOntario FAQ – What to Expect
Do I have to give my name?
No, information and referral is a free and confidential service. We will ask you for non-identifying information (like your postal code). This helps us find services in your community. We will still help you if you don’t want to provide this information. We are funded by the Government of Ontario.
Do you provide counselling?
We offer listening, support and information about counselling and other services in your community. We do not provide counselling.
What happens when I call the information and referral service?
An Information and Referral Specialist answers your call 24/7. We will ask you for some non-identifying information like the name of your city or town. This helps us give you information about services where you live. We also listen, provide support, and offer strategies to help you get started. We are here to help you with information, not to judge.
Who can call?
Anyone! You can call for yourself or for someone you care about. Almost 50% of our calls come from family members or concerned friends.
How can you help me?
- provide information about counselling services and supports in your community
- listen, offer support and provide strategies to help you meet your goals
- provide basic education about addictions services
I’m not ready to get help, can I still call you?
We’re happy to talk to you, even if you’re just looking for general information. No question is too small. We’re here to help.
Distress and Crisis Ontario
Distress Centres (DC) are available across Ontario offering confidential, private support for anyone who is in distress or crisis. At a DC you can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, 7 days a week. Many centres also have Suicide Survivor programs, support services for youth, telephone call out programs for seniors and vulnerable people, mental health Crisis Lines services and much more. A listing of centres is available at http://www.dcontario.org/centres.html
|Location||Organization Contact information|
Distress Centre Durham
Distress Line: 905-430-2522; 1-800-452-0688
|Halton Region||Distress Centre Halton
North Halton: 905-877-1211
The Halton Regional Police Service Crisis Outreach and Support Team (COAST) crisis line is 1-877-825-9011
|Kingston||Telephone Aid Line Kingston (TALK)
Distress Line: 613-544-1771
|Lanark, Leeds, and Grenville Counties||Developmental Services Lanark Leeds Grenville
Distress Line: 1-800-465-4442
|London Middlesex||CMHA Middlesex
Distress Line: 519-601-8055 / 1-844-360-8055
Reach Out: 519-433-2023 / 1-866-933-2023
|Niagara Region||Distress Centre Niagara
St Catharines, Niagara Falls & Area: 905-688-3711
Fort Erie Area: 905-382-0689
Grimsby, West Lincoln: 905-563-6674
Port Colborne, Wainfleet: 905-734-1212
|Northern Ontario||Beendigen Inc (Talk 4 Healing)
Distress Line: 1-855-554-HEAL (4325)
Offers services in English, Ojibway, Oji-Cree, and Cree
|Ottawa & Region||Distress Centre Ottawa & Region
Ottawa Distress Line: 613-238-3311
Outaouais Distress Line: 1-866-676-1080
Champlain Mental Health Crisis Line: 1-866-996-0991
Mental Health Crisis Line Grey & Bruce: 1-877-470-5200
Frontenac Mental Health Crisis Line: 1-855-477-2963
|Peel Region (includes
Mississauga and Brampton)
Peel & Mississauga: 905-459-7777
Monday-Friday; 10:00 am-10:00 pm
Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, Urdu
|Québec and Ontario
(French Speaking Only)
Distress Line (Gatineau): 819-775-3223
|Toronto||Distress Centres Toronto
Distress Line: 416-408-4357
|Wellington, Waterloo and
Distress Line: 5 19-821-3760 or 1-888-821-3760
Here 24/7 Crisis Line
| The Downtown Mission
Distress Line: 519-256-5000